Description
A one-page reference for the staff who often encounter mental health concerns first: peer support workers, case managers, school staff, healthcare front desk workers, housing navigators, advocates, and other non-clinical helping staff.
What is on the page
- The mental health continuum in plain language
- What to do with your face, body, and words when someone is in distress
- Phrases that work and phrases that do not
- When to bring it to a clinician and how to do that as a warm handoff
- What to capture in your documentation
Free. Download as often as you need. The full sixteen-piece Toolkit is available as a paid bundle.





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